FAQ

What types of shipping services do you offer? We offer a wide range of shipping services, including air freight, sea freight, land transportation, customs clearance, warehousing, and distribution.

How can I track my shipment? You can track your shipment using our online tracking system. Simply enter your tracking number on our website, and you will be able to monitor the status and location of your shipment in real-time.

What are your shipping rates? Our shipping rates vary depending on factors such as the size, weight, and destination of the shipment. For a personalized quote, please contact our customer service team, and we will be happy to provide you with a competitive rate.

Do you offer insurance for shipments? Yes, we offer cargo insurance to protect your shipments against loss or damage during transit. Our insurance options provide peace of mind and added security for your valuable goods.

How do I arrange for customs clearance? Our experienced customs brokers handle all customs clearance procedures on your behalf. Simply provide us with the necessary documentation, and we will take care of the rest, ensuring smooth clearance of your goods through customs.

Do you provide warehousing and storage services? Yes, we offer warehousing and storage solutions for goods of all types and sizes. Our secure and modern warehouses are equipped to handle your storage needs, whether short-term or long-term.

What sets Red Fox Shipping apart from other shipping companies? At Red Fox Shipping, we differentiate ourselves through our commitment to excellence, reliability, and customer satisfaction. With our extensive network, advanced technology, and dedicated team, we provide seamless shipping solutions tailored to meet the unique needs of our clients.

How can I contact your customer service team? You can contact our customer service team by phone, email, or through our website. Our friendly and knowledgeable representatives are available to assist you with any questions or concerns you may have.